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Both links work fine now. I still have not received any emails. But I guess the forum and support tickets are working fine and I can use those for communication. Just for everyone: I am not a young 40 year old but a retired 80 year old electronics technician. I find it hard to keep up with all the different setups. So please be patient. Cheers, Hans

I tried, but in order to send a support ticket, you have to click on an email link to verify. As I do not get that email, the support system does not work. I think something has gone wrong with the email system, wich I assume is automated. Might be worthwhile looking into. Thanks again for your help.

Thank you both for your help. I still have received no emails. I checked both trash and delete folders. So I don't know what went wrong. It is sad that today we have to jump trough so many hoops, to just communicate. I could not sent a support ticket due to the fact that the link email also was never received. After numerous attempts I gave up. It took quite a few attempts to get on the forum. Kind regards, Hans

After buying the NL startup package last Sunday, I have been trying to find the download. Contacting you has been the most convoluted process I have ever attempted. The only thing that went smoothly was the payment! So far I have not received any communication from SimTogether. Is there anybody out there who can help? Thanks